Help desk
Support
Having trouble with VOQAS? Browse the articles below or contact us directly.
I didn't allow microphone access. How do I fix this?
Open your iPhone Settings → Privacy & Security → Microphone, and toggle on VOQAS. Then restart the app. Without microphone access, the voice coach cannot hear you.
My session won't connect or keeps dropping.
Check that you have a stable internet connection (Wi-Fi or cellular). If the problem persists, force-quit the app and reopen it. Still having issues? Email us at support@hiretech.agency with your device model and iOS version.
I subscribed but the app doesn't show it.
Open the VOQAS purchase screen and tap 'Restore' in the top bar. Make sure you are using the same Apple ID and VOQAS account associated with the purchase. If it still does not appear, contact support@hiretech.agency.
How do I restore my purchases on a new phone?
Download VOQAS, sign in to your VOQAS account, open the purchase screen, and tap 'Restore' in the top bar. Use the same Apple ID that originally made the purchase.
How do I change my subscription plan?
Go to your iPhone Settings → Apple ID → Subscriptions → VOQAS. From there you can switch between Starter, Plus, and Pro plans. The new plan takes effect at the start of your next billing period.