Privacy Policy

VOQAS("VOQAS," "we," "our," or "us") provides the VOQAS iOS application and the marketing website at voqa.app. For privacy questions or requests, email support@hiretech.agency.

Where applicable, VOQAS is the controller of the personal data described in this policy. Some providers listed below process data on our behalf or under their own terms.

• — Apple or Google sign-in is required after onboarding.
• — Microphone audio is transmitted to ElevenLabs during a live conversation. VOQAS does not save an audio recording in its own app database.
• — Transcripts, feedback, practice history, and daily progress are stored on your device; transcripts are also processed by our cloud function to generate feedback.
• — Firebase Analytics measures product usage. Our analytics catalog prohibits raw transcripts, correction text, email addresses, and display names.
• — Meta attribution and Apple's App Tracking Transparency framework are used to measure advertising. IDFA collection is enabled only when you authorize it.
• — Apple processes payments; RevenueCat manages purchase entitlements.
• — We do not sell your personal information.

• — Authenticate your account and keep access connected across devices.
• — Deliver live conversations, transcripts, feedback, and recommendations.
• — Apply subscription, trial, minute, and session-length entitlements.
• — Show practice history, daily goals, streaks, and progress insights.
• — Measure onboarding, engagement, reliability, and purchase funnels.
• — Attribute advertising performance and prevent duplicate revenue reporting.
• — Detect abuse, secure the service, debug failures, and provide support.
• — Comply with law and enforce our Terms of Service.

We disclose only the data needed for the functions described below. Providers process data under their own privacy terms and, where applicable, our service agreements.

We may also disclose information where reasonably necessary to comply with law, protect users or the service, investigate abuse, or complete a merger, acquisition, financing, or sale subject to applicable notice requirements.

Where the GDPR, UK GDPR, or similar laws apply, we rely on: performance of a contract to provide the App and purchased access; legitimate interests to secure, support, measure, and improve the service; consent where required for tracking or marketing technologies; and legal obligations where processing is required by law. You may withdraw consent at any time without affecting processing already carried out lawfully.

• — Local practice records remain on your device until removed through the App, account deletion, or device/app data controls.
• — Account and entitlement records are kept while your account is active and as needed for purchase reconciliation, security, disputes, or legal obligations.
• — Analytics, attribution, payment, and support records follow the retention settings and legal requirements applicable to those systems.

You can use Profile → Delete Accountin the App. A successful deletion removes the Firebase authentication account and server-side entitlement document and clears locally stored sessions, transcripts, feedback, and progress. Some limited records may remain where required for fraud prevention, accounting, legal compliance, or provider-level transaction records. Deleting your account or the App does not cancel an Apple subscription; cancel it separately in Apple's subscription settings.

We use technical and organizational safeguards appropriate to the nature of the data, including authenticated server access and encrypted transport. No system is completely secure. Providers may process information in countries other than your own; where required, we rely on recognized transfer mechanisms and provider safeguards.

Depending on your location, you may have rights to access, correct, delete, export, restrict, or object to processing, withdraw consent, and complain to a supervisory authority. Email support@hiretech.agency with your request. We may need to verify your identity before completing it.

We do not sell personal information. Where applicable law treats certain advertising disclosures as "sharing," you can limit IDFA-based tracking through the ATT prompt or iOS Settings and use available website consent controls.

VOQAS is not directed to children under 13. If you believe a child has provided personal data without appropriate authorization, contact us so we can investigate and delete it where required.

We may update this policy as the App, providers, or legal requirements change. We will revise the date above and provide additional notice where required. Questions and privacy requests can be sent to support@hiretech.agency.